Effective Date: February 2025

PJL Telecom LLC (“we,” “us,” or “our”) operates the online store at store.pjltelecom.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information — Name, email address, phone number, and password when you create an account.
• Order Information — Billing and shipping address, payment details, and order history when you make a purchase.
• Communications — Any messages, emails, or inquiries you send to us.

We also automatically collect certain information when you visit our site, including your IP address, browser type, referring URL, pages viewed, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and receipts
• Respond to your questions and support requests
• Improve our website and services
• Prevent fraud and protect the security of our site
• Comply with legal obligations

3. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information on our servers. Stripe's privacy policy governs the handling of your payment data. For more information, visit stripe.com/privacy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers — With trusted third parties who assist us in operating our website, processing payments, and shipping orders (e.g., Stripe, shipping carriers).
• Legal Requirements — When required by law, regulation, or legal process.
• Business Protection — To protect the rights, property, or safety of PJL Telecom, our customers, or others.

5. Cookies

Our website uses cookies to maintain your shopping session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications

To exercise any of these rights, contact us at sales@pjltelecom.com.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

PJL Telecom LLC
Email: sales@pjltelecom.com
Phone: 1-855-444-0244